Terms and Conditions

Acceptance of Terms

By accessing or using any part of the Jet Casino Website (hereinafter referred to as “Website,” “Casino,” or “Company”), opening an account, or engaging with its services, you agree to the following:

The Terms and Conditions.
The Privacy Policy.
Game Rules, Terms of Advertising, Bonuses, and Special Offers.

These collectively form the “Terms.” If you disagree with any of the Terms, do not use the Website or its services. The Terms came into effect on 1 March 2018 and were last updated on 7 November 2024.

Website Operator Information

The Website is operated by GALAKTIKA N.V., registered at Scharlooweg 39, Willemstad, Curaçao.

Licensed by the Curaçao Gaming Control Board (License No. OGL/2024/169/0146 issued on 28 October 2024).
Payment processing is managed by Unionstar Limited, a subsidiary of GALAKTIKA N.V., located in Limassol, Cyprus.

For any inquiries, contact [email protected].

Amendments to Terms

The Company reserves the right to:

Modify the Terms and Conditions at any time without prior notice.
Implement updates for compliance with laws, business needs, or customer service purposes.

Changes take effect upon publication on the Website. Continued use implies acceptance of the updated Terms.

Eligibility

The following eligibility rules apply:

Users must be at least 18 years old or meet the minimum gambling age as per their jurisdiction (“Eligible Age”).
The Company may request proof of age. Accounts of users failing to provide such evidence may be suspended.

Parental Control

To prevent minors from accessing the Website, parents are encouraged to use filtering software such as:

Jurisdictional Restrictions

Players are prohibited from opening accounts, depositing funds, or engaging in real-money gameplay on Jet Casino if they are located in or residents of the following jurisdictions.

Prohibited Territories:
American Samoa, Aruba, Afghanistan, Belarus, Bonaire, Sint Eustatius and Saba, United Kingdom, Venezuela, Virgin Islands (US), US Minor Outlying Islands, Guadeloupe, Greenland, Guam, Zimbabwe, Israel, Jordan, Iraq, Iran, Spain, Yemen, Cyprus, North Korea, Congo DR, Côte d’Ivoire, China, Cuba, Curaçao, Lebanon, Libya, Mayotte, Macau, Mali, Malta, Martinique, Myanmar, Netherlands, Nicaragua, United Arab Emirates, Oman, Pakistan, Puerto Rico, Réunion, Saint-Martin (France), Syria, Slovakia, Somalia, Sudan, United States, France, French Guiana, Central African Republic, Ethiopia.

If a player provides false information regarding their location and violates these restrictions, their deposits and withdrawals will be voided.

Game-Specific Restrictions

NetEnt Games – Category A (Blacklisted Territories):
NetEnt games are not available in the following regions:
Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Botswana, Cambodia, Ecuador, Ethiopia, Ghana, Guyana, Hong Kong, Iran, Iraq, Israel, Kuwait, Laos, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Sri Lanka, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, Yemen, Zimbabwe. Additionally, the provinces of British Columbia, Manitoba, and Quebec in Canada are excluded.

NetEnt Games – Category B (License-Regulated Territories):
In the following regions, NetEnt games may be accessible only with appropriate licenses and permissions from the local regulatory authority:
Belgium, Bulgaria, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Serbia, Spain, Sweden, Switzerland, United States, and United Kingdom.

Branded Games Restrictions

Certain branded NetEnt games have additional restrictions:

Jumanji, Emoji Planet, and NetEnt Rocks (Guns N’ Roses, Jimi Hendrix, Motorhead, Ozzy Osbourne):
- Not available in Category A and B countries or China.
Narcos:
- Not available in Category A and B countries, China, Indonesia, and South Korea.
Universal Monsters Series (Creature from the Black Lagoon, Dracula, The Invisible Man, The Phantom’s Curse):
- Permitted only in Andorra, Armenia, Belarus, Bosnia and Herzegovina, Brazil, Georgia, Iceland, Liechtenstein, Moldova, Monaco, Montenegro, Norway, San Marino, Serbia, Switzerland, and selected countries within the EU.
- Prohibited in Category A and B countries.
Conan:
- Not available in Category A and B countries or China.
Street Fighter II:
- Prohibited in Category A and B countries, as well as Anguilla, Argentina, Aruba, Brazil, Japan, and others.

Accounts

To use the Website, you are required to create an account (“Your Account”). During registration, you must provide an email address and a secure password for logging in. Additionally, personal information such as your name, date of birth, passport details, and phone number may be requested.

The name provided at registration must be your real name and free of errors.
The Company may request identity verification at any time by asking for a government-issued document (passport/ID) or payment card. Failure to comply may result in account suspension or closure.

By registering, you confirm that the information provided is accurate, complete, and truthful. Any changes to your details must be updated promptly. Non-compliance can lead to restrictions on your account, forfeiture of bonuses/winnings, or account closure.

Site Gaming and Betting Regulations

You are responsible for ensuring the accuracy of all transaction details before confirming any bets.

Your transaction history is accessible on your profile page.
The Company reserves the right to decline transactions (in part or full) if these Terms are violated. Transactions are only valid upon receipt of confirmation from the Company.

Jet Casino operates using the Euro (€) as the primary currency for prize pools. Currency conversions to your account’s currency are subject to the Website’s exchange rate: 1 € → 1.5 AUD.

Collusion, Cheating, Misleading Actions, Fraud, and Criminal Activity

The following are strictly prohibited and considered material breaches of these Terms:

Sharing account information with third parties.
Using automated systems (e.g., bots) to manipulate game outcomes, place bets, or perform other activities affecting fair gameplay.
Engaging in fraudulent actions, including using stolen or illegally obtained credit/debit cards for deposits.
Participating in criminal activities, such as money laundering or other offenses with criminal implications.
Colluding with other players to influence game outcomes.
Implementing dishonest strategies, committing fraud, or providing false information (e.g., bankruptcy concealment).

The Company may block accounts, suspend/cancel payments or winnings if:

You violate any of the above terms.
A bet is placed with access to insider knowledge of the outcome.
Numerous bets are placed within a short timeframe on the same outcome.

Fraud detection technologies are employed to safeguard the Website. Any fraudulent activity will result in:

Immediate account suspension.
Forfeiture of account funds without compensation.
Notification to the relevant authorities.

The Company expressly forbids using its services for illegal activities, including money laundering. In cases of suspicion, accounts may be suspended or blocked, with all funds withheld. Legal action may also be pursued.

The Casino reserves the right to close accounts and refund the balance (less withdrawal fees) at its discretion and without prior notice.

Repudiation

If the Company fails to enforce any provision of these Terms, it does not constitute a waiver of its rights. Likewise, this does not absolve you of your obligations under these Terms.

The Company’s refusal to fulfill any obligations is only valid if communicated in writing.